BAY ADVENTURES – MAKING TRAVEL EASIER
A big THANK YOU to SCUBA Diving readers! Bay Adventures was voted One of the Best Dive Travel Agencies by Scuba Diving’s readers in the 2020 Readers Choice Awards.
The internet has made travel planning much easier, with faster and better information flow. In the past, travelers might have consulted a local travel agency for information – and might have relied on the advice of someone who had never even visited the destination! So the internet has simplified access to destination specialists, like us… but since anyone can have a website, how do you know the company you contact is responsible and reputable? We think you should know exactly who you’re dealing with, and who you’re trusting with helping plan your vacation.
Bay Adventures is a Florida corporation, registered in Florida as a Seller of Travel (registration # ST-29606). We’re proud to report that we have a perfect record with ZERO consumer complaints since our inception in 1998 (please call the Sellers of Travel Dept. of Florida’s Division of Consumer Services at 850-410-3760 if you have questions). We are accredited members of the Better Business Bureau (BBB) and we accept Visa, Mastercard, Discover and American Express, with no surcharge for credit card use.
Most importantly, every year we send thousands of satisfied clients on vacation – we know our destinations very well and pass along our travel experience and insider knowledge to our customers. Your vacation is important to us, and we are 100% committed to giving friendly, personalized service AND the best deals on your vacation: our large volume to our destinations allows us to “package” vacation components to save you money.
Company president James “Al” Bay is a PADI Master Instructor since 1986, and been handling group and individual travel to the island since 1986. He holds a B.A. with majors in Business Administration and Spanish/Latin American Studies from Flagler College in St. Augustine, FL, and a Masters in Latin American Studies and Ph.D. in Anthropology from the University of Florida. Al has traveled extensively throughout Mexico and the Caribbean. He owns a home on Cozumel and is on the island very often, and has made over 1000 dives on the island’s amazing reefs.
Hours All year: 9 am – 6 pm Eastern time, Monday to Friday
January through March: also Saturdays 10 am – 2pm
(email & voicemail are monitored on weekends & holidays)
MAIL: P. O. Box 530745 – Miami Shores, FL 33153 USA
TEL +1 305.892.4280 – OR 1-888.599.3483 (toll-free in USA/Canada)
FAX +1 305.397.1754 (yes, we still have a fax number!)
What personal information do we collect from the people that visit our website?
When completing a Trip Quote request or another form on our site, you’ll be asked to enter your name and email address, and sometimes other information (phone number, location, etc.) so that we can reach you with the requested information or provide the information, service or benefit that you request from us.
When do we collect information?
We collect that information from you when you fill out a form on our site.
How do we use your information?
We may use the information we collect from you to respond with a quote as requested and to follow up afterwards (normally only by email), and tosend periodic emails regarding your order or other products and services.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers differ, check your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
Yes, we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you.
P.O Box 530745
Miami Shores, FL 33153-0745 USA
LEGAL DISCLAIMER REGARDING LINKS TO SITES OUTSIDE OUR DOMAIN
Bay Adventures Provides links to selected institutions for your convenience only; we do not guarantee the services of any outside institution. The institution you select is solely responsible for its services to you. We are not liable for any damages or costs of any type arising out of or in any way connected with your use of the services of the institution.
Last Edited on 2019-01-04.
Bay Adventures Inc. | P. O. Box 530745 Miami Shores, FL 33153-0745 | 888-599-3483